Cloud Kicks (CK) wants to make sure its customers understand the ion between its prod and its goal of sustainable manufacturing.
CK initiates a project to integrate sustainable messaging into its commerce experience,
What should the strategy designer use to ensure the new sustainability messaging is desirable to customers?
Cloud Kicks (CK) is going through a digital transformation exercise around its customer
support capabilities. CK's strategy designer suggests to include Omni-Channel as a part of the
company's transformation discovery.
Which channel is included in Salesforce Omni-Charmel capabilities?
Cloud Kicks (CK) has gone through a comprehensive redesign of its internal sales process to better embed it into the capabilities of Sales Cloud. CK's executive stakeholders are concerned there will be limited adoption by the sales team, as Sales Cloud is too new to them and their processes were mostly based on guided documents within Excel.
Which approach should the strategy designer recommend to aid the sales team in onboarding to Sales Cloud?
A design team presents their vision for a new product, and their executive team has some fundamental questions about how the product strategy will drive business outcomes.
What should the strategy designer do to address these concerns?
Cloud Kick's sales representatives are complaining about lack of flexibility when they need
to create complex quotes and configure product solutions
What should the Strategy Designer recommend to streamline their sales cycle?