A health plan application includes a process for surgical procedure requests. Currently, there is an evaluation subprocess in which a physician reviews the diagnosis and enters the recommended procedure and its urgency. The request then advances to a medical director who analyzes the feedback and approves the appropriate procedure. The health care organization has created a new requirement, which states that three physicians can perform the evaluation independently. Only two evaluations are necessary to advance the case to the medical director.
How do you configure the process so that the request can continue to be processed if only two of the three physicians approve the order?
Items selected by a user need to be copied to a page list property when the user submits the form.
How do you copy the items?
Users are spending excess time researching duplicate cases to determine whether to process or resolve the cases.
Which two options allow you to reduce the number of potential duplicate cases? (Choose two.)
In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account.
Management only wants a record of the cases that update an account. What two configuration options do you use to implement this requirement? (Choose two.)
How do you identify if a result in a decision rule cannot be returned?