Which statement regarding UCA Store Backup is correct?
When troubleshooting issues related to alarms and events raised by Context Store, which log location needs to be checked?
Which credentials does Avaya Oceana Workspaces use for Agent login?
A customer is unable to login to the Agent Workspaces with Multimedia Channels. Given these log messages:
2018-04-23 07:01:11, 358 [pool-128-thread-1] config.OcpOceanaMonitorWASProduction INFO -- [M:setOceanaHeartbeatMessage][T:null]. OceanaHeartbeatMessage.MessageText: [GigaSpaces connection OK. Database connection is Broken. ORC Rest service is reachable (http 200). AgentControllerService Alive, Cluster Status ACTIVE] Status: [ERROR]
2018-04-24 07:02:09,853 [pool-128-thread-1] serviceability.AgentControllerStatusTask ERROR -- [M:agentControllerStatusRunnable][T:null].error in DB Connection com.avaya.ocp.db.util.PersistenceException: java.sql.SQLException: [Cache JDBC] Communication link failure: Connection refused at com.avaya.ocp.db.util.DbConnFactoryDbcpPool.getDbConnection (DbConnFactoryDbcpPool.java:166)
What is causing these log messages?
Consider the message:
2018-01-31 08:51:07, 795 [pool-241-thread-1] SMSVendorSnapin INFO -- SMSVendorSnapin-3.4.0.0.80601 -- Response is {'accounts'': [{''messageService'':''SMS'', ''name'':''smsdemo'',''url'':''www.test.com'',''apiId'':''1'',''apiPassword'':'''',''external'':'''',''extra1'':'''',''extra2'':'''',''capabilities ][{''type'':''TEXT'',''maximumLength'':160}],''identities'':[{''identifier'':''01715123456''}]}]}
Which component and log file contains log messages of this kind?