In the hierarchy of a single organization, which statement about the relationship between organizational elements is true?
Which two options do you consider when creating a pre-processing data transform? (Choose Two)
An assignment service-level agreement (SLA) is configured with the following details:
Initial urgency: 20
Assignment ready: Timed delay of 1 hour
Goal: 5 hours and increase urgency by 10
Deadline: 8 hours and increase urgency by 20
Passed deadline: 2 hours, increase urgency by 20, and limit events to 5
Assuming no other urgency adjustments, what is the assignment urgency 16 hours after the case reaches the assignment.
Which two configurations must you make when you add a Split for Each shape to your case life cycle? (Choose Two)
You are sending information to an external system of record by using a connector. What do you use to implement this requirement?