In which case would a problem be logged?
How can a service consumer contnbute to the reduction of nsk?
Which TWO of the following are considerations of change enablement?
1. Managing the people aspects of change
2. Ensuring that organizational transformations are successful
3. Maximizing the number of successful service changes
4. Ensuring that changes are properly assessed
Which practice uses pre-defined, standardized procedures to enable fulfilment times to be clearly communicated?
Which is a use of a continual improvement register?