Your customer has enabled "Calculate activity duration using statistics" with a "Default duration' of 48 minutes for a new Activity Type called TV Upgrade.
Your customer has created a new TV Upgrade activity with a manually set 30-minute duration. Which statement is true regarding the estimated duration for this new TV Upgrade activity?
A scheduler has created center-points for the technicians located in a regional office.
The requirement is for these technicians to predominantly stay strictly within the 5-mile radius when receiving Job assignments.
Which configuration puts the most restrictions on the radius for the technicians?
Your company has three different levels of "VIP" customers - Gold, Silver, and Bronze
On an Activity Details record, there is a read-only "VIP Status" property where one of these options will be selected.
Any Gold VIP customers should be offered a free three-month streaming VoD service trial as a token of appreciation.
If they accept, a record of that must be maintained. A "VoD Service Trial" Integer check box property has been created.
What must you do in order to ensure that the check box is visible only in the Activity Details screen for Gold VIP member?
A customer wants to integrate OFSC with their existing DBaaS instance.
Which option lists the steps necessary to take to set up the real-time transfer of OFSC data directly into DBaaS?
A customer is using the following within the "get_capacity" request of the SOAP Capacity API.
Given the body of the request, which statement is true regarding the dates that will be returned in the response?