Limited Time Discount Offer | Extra 25% Off - Ends In 0d 00h 00m 00s Coupon code: SAVE25
×
BundlePack

Get Microsoft MB-230 Exam Practice Questions - Real and Updated

Microsoft Dynamics 365 Customer Service Functional Consultant Exam Dumps

Last Updated : Jun 26, 2025
Total Questions : 327

This Bundle Pack includes Following 3 Formats

Desktop Practice
Test software
Web Based
Practice Test
Questions &
Answers (PDF)
Price: $79.00
Before $179
desktop img

MB-230 Desktop Practice
Test Software

Last Updated : Jun 26, 2025
Total Questions : 327
$59.00
pdf Dumps

MB-230 Questions & Answers
(PDF)

Last Updated : Jun 26, 2025
Total Questions : 327
$59.00
addon img

MB-230 Web Based Self Assessment Practice Test

Last Updated : Jun 26, 2025
327 Total Questions
Supported Browsers
supported browser
Supported Platforms
supported platform
License Options
$59.00

Following are some MB-230 Exam Questions for Review

A company has the following business units:

Call center

Customer service

Digital response

Escalation

The security roles have not been modified. The customer service business unit is the parent of all other business units. Each business unit has its own queues. Customer service cases are routed to the appropriate individuals by using the queues.

You need to ensure that a specific user within the customer service business unit can read all queues within the parent and child business units.

Which security role should you assign to the user?



Your company uses Dynamics 365 Customer Service. You create the following support offerings. Customers must choose one of the three offerings.

Email only

Phone only

Half phone and half email

You allocate 50 cases to each support offering.

You need to create the entitlement with terms that adhere to the support offerings.

What are two possible ways to achieve this goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.



You are a Dynamics 365 system administrator.

The customer service desk needs to be able to apply service level agreements (SLAs) on demand to customers that do not have SLAs.

You need to determine how SLAs on demand can be assigned.

What are two possible ways to achieve this goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.



You are a Dynamics 365 Customer Service administrator. You are creating a customer service schedule.

You need to ensure that the schedule shows the correct time zone for available customer service hours.

What should you do?



A company has a Customer Service deployment.

The company plans to enable Al suggestions for article keywords and descriptions on a custom form. You add the Keywords and Description Suggestion control to the form. You need to add a control to the form. Which control should you use?



Unlock All Features of Microsoft MB-230 Dumps Software

 
Just have a look at the best and updated features of our MB-230 dumps which are described in detail in the following tabs. We are very confident that you will get the best deal on this platform.
questions
Select Question
Types you want
sale
Set your desired
pass percentage
clock
Allocate Time
(Hours: Minutes)
architecture
Create Multiple
Practice test with
limited questions
support
Customer
Support
 

Latest Success Metrics For actual MB-230 Exam

 
This is the best time to verify your skills and accelerate your career. Check out last week's results, more than 90% of students passed their exam with good scores. You may be the Next successful Candidate.
95%
Average Passing Scores in final Exam
91%
Exactly Same Questions from these dumps
90%
Customers Passed Microsoft MB-230 exam
OUR SATISFIED CUSTOMER REVIEWS
testimonial flag
Mia Elizabeth July 11, 2025
I passed the Microsoft MB-230 exam with the help of Premiumdumps. I am glad to chose the right material to become successful in my career.
testimonial flag
Emma Grace July 9, 2025
Premiumdumps is a reliable and trustworthy platform, which enabled me to pass MB-230. I am grateful that I only trusted Premiumdumps.
testimonial flag
Lily Anne July 7, 2025
My colleague suggested me to attempt Microsoft MB-230 exam and prepare it with premiumdumps. I feel lucky, I attempted exam only with experts made practice questions
testimonial flag
James Henry July 4, 2025
With the help of Premiumdumps exam questions, I scored well in the Microsoft MB-230 certification exam. I am grateful to Premiumdumps who made me pass the exam.
testimonial flag
Grim July 3, 2025
Premiumdumps Practice Questions have been a help for me whilst preparing for my Microsoft MB-230 test. I wanted to have 99% marks in the test and I did! Thanks to Premiumdumps!
testimonial flag
Yuko Tanaka June 30, 2025
Premiumsdumps practice questions prepared me well for my Microsoft MB-230 exams. And helped me to eliminate the exam anxiety. I didn’t feel any pressure while in the exam, because the practice exam of Premiumdumps was quite similar and helped me to pass exam on the first try.
testimonial flag
Kenji Sato June 28, 2025
The Microsoft MB-230 certification exam is very tough, and it was a challenging task to pass it. When I attempted it first time I couldn’t pass the exam, but then my colleague recommended me Premiumdumps exam material. The Premiumdumps offers best quality features, which enabled me to clear exam with exceptional grades.
Other Recently Updated Exams
connection img
Total Questions : 179
Updated : 10-Jul-2025
connection img
Total Questions : 80
Updated : 10-Jul-2025
connection img
Total Questions : 187
Updated : 10-Jul-2025
connection img
Total Questions : 30
Updated : 10-Jul-2025
connection img
Total Questions : 30
Updated : 10-Jul-2025
connection img
Total Questions : 30
Updated : 10-Jul-2025
connection img
Total Questions : 80
Updated : 10-Jul-2025
connection img
Total Questions : 30
Updated : 10-Jul-2025
connection img
Total Questions : 30
Updated : 10-Jul-2025