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Exin IT Service Management Foundation Exam Dumps

Last Updated : Jun 25, 2022

Total Questions : 116

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Total Questions : 116

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Following are some ITSM20F.EN Exam Questions for Review

Question 1

What should planning for new or changed services include?

Abudgets and staff resources

Bmajor non-conformities to all Underpinning Contracts (UCs)

Crecent Problems and Known Errors in the desktop environment

Dtrends in Capacity growth of the current applications

Question 2

What is required to be included in Release Management procedures according to ISO/IEC 20000?

Athe authorization and implementation of emergency Changes

Bthe investigation and prevention of Security Incidents

Cthe recording of all reported Incidents

Dthe updating and changing of configuration information and Change records

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