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An administrator has been troubleshooting an issue where a single device is unable to check in to VMware Workspace ONE UEM and receive commands All services are functioning, and this issue appears to be isolated to this specific device. Service logs have also been reviewed and do not show any instances of communication with the device in question.

Which troubleshooting step should be taken next to find the root cause, while not causing any data loss to the end user's device?

AManually update the device record in the DB.

BRenew the Device Root Certificate.

CUse Device Wipe, and then re-enroll the device.

DGather Device Side Logging.

Question 2

After introducing an additional AWCM server (for a total of two), enrollments have periodically started to fail. While testing, the administrator notices that when https//awcm.awmdm com;2001/awcm/statistics?awcmsessionid---12345 is accessed, the user is consistently bounced between both AWCM nodes

Which misconfiguration would be causing this behavior?

AAWCM offloading is not property configured.

BAWCM Persistence is not correctly configured.

CWCM secure channel certificate is not installed.

DAWCM ports are not opened to the new AWCM server.

Question 3

The SSL certificates for on-premises VMware Workspace ONE UEM recently expired and were rotated Soon after. Android devices entirely stopped receiving push notifications and many reported AWCM as being disconnected. It was confirmed that the SSL certificates held been rotated on IIS as well as the load balancer.

Which strategy accurately describes the solution for this problem?

AThe SSL certificates were not updated on all device services servers, so updating the remaining servers would resolve the issue.

BThe Device Services service was not restarted after the SSL certificate rotation on IIS. so restarting the service would resolve the issue.

CThe Device Management binding was not updated for SSL handshake compatibility, so selecting the correct binding would resolve the issue.

DThe AWCM keystore was missed for rotation of SSL certificates, so running the keytool import targeting the new certificate would resolve the issue

Question 4

A newly-hired administrator has opened a ticket with the Internal IT Helpdesk, stating that they can login but do not have access to the Scheduler settings located at Groups & Settings > All Settings > Admin > Scheduler A colleague performing the same role can see and access this entitlement.

What are two reasons that the newly-hired admin is having this difficulty? (Choose two.)

AThe newly-hired administrator needs to accept the EULA before sensitive configuration settings are visible by this account.

BThe newly-hired administrator has the correct roles assigned but has not selected the applicable role in the console access dropdown to view this configuration

CThe newly hired administrator did not enter in the restricted action pin to enter the Scheduler settings.

DThe newly-hired administrator needs to navigate to Accounts > Administrators > Roles and assign themselves the correct level of access to access the Scheduler setting.

EThe newly-hired administrator has the incorrect roles assigned or was not yet provided the correct roles to view this configuration.

Question 5

An organization has successfully used VMware Workspace ONE UEM for the fast few weeks to deploy a public application on demand lo managed Android iOS and Windows devices that are located in the customer OG.

The Windows and Android device users can still install this application. The iOS device users, however, report that they can see and install other iOS applications from the VMware Workspace ONE Catalog, but they are unable see or install this iOS application

What is the most likely cause of this issue?

AAn organization administrator changed an assignment group setting for the application.

BThe organization's VMware Workspace ONE UEM license needs updating

CAn organization administrator changed the assignment of the application to the customer

DThe organization's APNs certificate expired.

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