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ServiceNow Certified Implementation Specialist - Customer Service Management Exam Dumps
Last Updated : Apr 10, 2024
Total Questions : 229
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CIS-CSM Desktop Practice
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Last Updated : Apr 10, 2024
Total Questions : 229
Total Questions : 229
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CIS-CSM Questions & Answers
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Last Updated : Apr 10, 2024
Total Questions : 229
Total Questions : 229
$59.00
CIS-CSM Web Based Self Assessment Practice Test
Last Updated : Apr 10, 2024
229 Total Questions
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Following are some CIS-CSM Exam Questions for Review
Which type of catalog item may be found in a Service Catalog?
Which of the following options can a survey administrator define on an individual survey? (Choose two.)
What role can be assigned to employees who are not fulfillers, such as those in sales and services, or do not have other CSM-specific roles, but have a need to create cases on behalf of customers?
Which roles are considered external? (Choose two.)
Which feature allows an agent to copy reusable messages to case or task forms to provide quick and consistent messages to users?
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