Get WGU Organizational Behaviors and Leadership Exam Practice Questions - Real and Updated

Answer : A

Informal groups are created naturally and organically within an organization to fulfill the social needs of individuals. These groups are not defined by the organizational structure and are not directed towards organizational goals, but rather towards the personal and social fulfillment of their members. Informal groups can have both positive and negative impacts on the organization, but they are primarily characterized by their social interaction purpose.

Answer : B

Core self-evaluation (CSE) is a concept that encompasses an individual's subconscious, fundamental evaluations about themselves, their own abilities, and their control over their environment. Employee A exhibits traits such as self-doubt, reliance on routine tasks, and a feeling of powerlessness, which are indicative of a negative core self-evaluation. Conversely, Employee B displays initiative, sets ambitious goals, and believes in the team's ability to influence the environment, which are characteristics of a positive core self-evaluation.

Judge, T. A., & Bono, J. E. (2001). Relationship of Core Self-Evaluations Traits---Self-Esteem, Generalized Self-Efficacy, Locus of Control, and Emotional Stability---with Job Satisfaction and Job Performance: A Meta-Analysis. Journal of Applied Psychology, 86(1), 80-92.

Robbins, S. P., & Judge, T. A. (2017). Organizational Behavior (17th ed.). Pearson.

Answer : A

Social loafing is the phenomenon where individuals exert less effort when working in a group compared to when working individually. This occurs because individuals feel that their contribution is less noticeable and therefore believe they can exert less effort without being held accountable. Social loafing can be detrimental to team performance and can be mitigated by increasing individual accountability and establishing clear performance standards.

Answer : C

Instrumental values are the preferred modes of behavior or means of achieving the terminal values (the end goals). Autonomy and self-reliance are modes of behavior that individuals value to achieve their desired end goals, such as prosperity, economic success, well-being, and world peace. These behaviors guide how individuals conduct themselves to attain their objectives. In contrast, prosperity, economic success, well-being, and world peace are terminal values, representing the end states or goals individuals strive to achieve. Reference: Robbins, S.P. & Judge, T.A. (2019). Organizational Behavior, 18th Edition. Pearson.

Answer : C

To develop team effectiveness, it is important to balance individual and team rewards. This approach ensures that individual contributions are recognized and rewarded, while also encouraging collaboration and collective effort towards team goals. This dual focus helps maintain motivation at both the individual and team levels, promoting overall team effectiveness.