Get Splunk SPLK-3002 Exam Practice Questions - Real and Updated

Answer : A

A is the correct answer because when in maintenance mode, KPIs and notable events will begin to be generated again once the window is over. Maintenance mode is a feature of ITSI that allows you to temporarily suspend alerts and health score calculations for a service or an entity during planned maintenance or downtime. During maintenance mode, KPI searches still run, but the results are buffered until the window is over. Once the window is over, the buffered results are processed and alerts and health scores are generated if necessary. Reference: [Overview of maintenance windows in ITSI]

Answer : D

In Splunk IT Service Intelligence (ITSI), the Service Health Score is a metric that provides a quantifiable measure of the overall health and performance of a service. The score ranges from 0 to 100, with higher scores indicating better health. The range for a normal Service Health score category is typically from 80 to 100. Scores within this range suggest that the service is performing well, with no significant issues affecting its health. This categorization helps IT and business stakeholders quickly assess the operational status of their services, enabling them to focus on services that may require attention or intervention due to lower health scores.

Answer : A

In Splunk ITSI, swim lane overlays depend on a KPI being split by entity so that each entity's individual time series can be displayed separately in the Deep Dive view. When a KPI is aggregated without an entity split, it produces a single time series value at each timestamp representing the entire group (in this case, the average CPU across all web servers). Because that KPI does not contain per entity values, ITSI has nothing to overlay --- therefore no entity overlays appear in the Lane Overlay Options. This configuration mistake often happens when a KPI is defined to average values across sources without specifying an entity dimension on which to split results. Entity filtering is a separate feature that enables restricting which entities are considered in display or analytics and does not control availability of swim lane overlays; pseudo entities are artificial names that do not reflect actual system identities and are not relevant to this error; and having only three entities versus four would not prevent overlays from appearing if the KPI were correctly split by entity. The correct fix is to edit the KPI definition and configure it to split the metric results by the server entity field, such that each server has its own time series. This then enables Fritz to overlay the individual server CPU graphs on the swim lane as intended.

Answer : A

The IT Service Intelligence (ITSI) metrics summary index,itsi_summary_metrics, is a metrics-based summary index that stores KPI data.

A is the correct answer because the itsi_summary_metrics index is used to store KPI values in ITSI. This index improves the performance of the searches dispatched by ITSI, particularly for very large environments. Every KPI is summarized in both the itsi_summary events index and the itsi_summary_metrics metrics index. Reference:Overview of ITSI indexes

Answer : A

An ITSI Glass Table provides a customizable, high-level view that can display a system's topology overlaid with real-time Key Performance Indicator (KPI) metrics and service health scores. This visualization tool allows users to create a visual representation of their IT infrastructure, applications, and services, integrating live data to monitor the health and performance of each component in context. The ability to overlay KPI metrics on the system topology enables IT and business stakeholders to quickly understand the operational status and health of various elements within their environment, facilitating more informed decision-making and rapid response to issues.