The testing team needs to be able to perform activities in the test instance, as though they are a member of the Service Desk group. What role would they need to be able to switch between user accounts, without logging out and back in?
Which feature can be used to categorize a set of records from a list and make them visible to other users?
If a user is on an Incident form and is alerted when they change the value of the Priority field, which type of script executes in the Platform?
On a list, what does each row show?
Access Control rules are applied to a specific table, like the Incident table. What is the object name for a rule that applies to the entire Incident table (all rows and fields)?