By default, Event Management tries to bind an alert to CI (configuration item), by matching the node name in the event to which three items in the CMDB (configuration management database)?
Which the following alert promotion rule defined in your ServiceNow instance, which of the anomalies below would be automatically promoted into IT alerts on the Alert Console?
Both anomaly A and anomaly B
Neither anomaly A or anomaly B
A four node cluster makes up the components (CIs) of a Business Service. The impact influence for the cluster is set to 60%.
How many members of the cluster must be in a Critical state in order for the Business Service to display as Critical in the Impact Tree?
What would you use as a central location to explore the CMDB class hierarchy, CI table definitions, and CIs?
What are the two most accurate statements regarding the ServiceNow CMDB (configuration management database) and CIs (configuration items)?