A customer wants to use Desktop Assistant for a non-SAP target application that is not listed in the Product Availability Matrix (PAM) and asks you whether this is possible. What do you reply?
What are the benefits of using workflows? Note: There are 2 correct answers to this question.
Your customer rolled out a new version of Microsoft Office. They want to use performance support to train end users on new Office features. What does SAP recommend you do?
How can you address a pre-filtered view of a structure in a published library?
What major tasks must be accomplished prior to creating a SCORM package for a customer's Learning Management System (LMS)? Note: There are 2 correct answers to this question.