Which actions can be taken to see the restriction rules in access restrictions? Note: There are 3 correct answers to this question.
Which configuration steps can be used in SAP Service Cloud to send e-mails to a customer? Note: There are 2 correct answers to this question.
Which objects are required to create a service ticket? Note: There are 2 correct answers to this question.
When a customer calls in with a problem with their product, which feature helps the service agent quickly identify the unique product ?
What must you consider when you want to upload master data to SAP Service Cloud using templates? Note: There are 2 correct answers to this question.