You request external prices from SAP ERP for your contract document. What do you need to display a valid condition record in SAP Service Cloud?
Which of the following are reporting features in SAP Service Cloud? Note: There are 2 correct answers to this question.
For which element do you maintain attributes such as password and security policy?
To which objects can you directly assign a registered product? Note: There are 2 correct answers to this question.
The system needs to be set up to route all messages from Twitter that get created as service tickets to be
handled by a specific team.
Which feature of SAP Service Cloud can help with this?