You are integrating SAP Service Cloud with SAP ERP. In which system is the pricing procedure stored?
Which actions are required to allow contract management in SAP Service Cloud? Note: There are 2 correct answers to this question.
Which objects are determined when you are using ticket routing in SAP Service Cloud? Note: There are 3 correct answers to this question.
What must you consider when you want to upload master data to SAP Service Cloud using templates? Note: There are 2 correct answers to this question.
Which of the following steps are recommended to upload data into SAP Service Cloud through the Data
Workbench?
Note: There are 2 correct answers to this question.