The Service team at Cloud Kicks has complained about having too many list views available, making it hard to find the relevant ones.
In which way could their experience be most effectively improved?
Cloud Kicks has an existing customer Experience Cloud portal that is performing well.
Which has the highest probability of increasing customer engagement?
Cloud Kicks is considering using Learning Paths functionality to assign learning content to employees as part of its onboarding process.
Which feature could be assigned to learners'
A UX Designer has identified the Case Solver as a key user persona for Cloud Kicks' Service Cloud instance.
Which activities should be considered while designing the Case Solver experience?
Which elements of visual design should be used to better translate style and branding guidelines?