Get Salesforce Plat-Admn-301 Exam Practice Questions - Real and Updated

Answer : C

Cloning a sandbox creates a duplicate copy of an existing sandbox with the same type, name, description, configuration, and license type as the original sandbox. Cloning a sandbox is useful when you need to create multiple sandboxes with the same metadata and data for testing or development purposes. Reference: https://help.salesforce.com/s/articleView?id=sf.data_sandbox_clone.htm&type=5

Answer : B, D

Opening the flow in Debug mode and running it as another user allows simulating how the flow behaves for different users with different permissions and settings. This can help identify any issues related to user

Answer : B, D

Knowledge is a feature that allows administrators to create, manage, and share articles that provide information and solutions for common issues or questions. Knowledge articles can be searched by users using keywords or phrases.

To improve its customers' ability to search for knowledge articles, UMS can use two options:

B) Create synonyms for specific search terms.

Synonyms are words or phrases that have the same or similar meanings, such as ''TV'' and ''television'' or ''fix'' and ''repair''. By creating synonyms for specific search terms, administrators can ensure that customers can find relevant articles even if they use different words or spellings than the ones used in the articles. Reference: https://help.salesforce.com/s/articleView?id=sf.knowledge_search_synonyms.htm&type=5

D) Promote specific search terms for specific articles.

Promoted search terms are keywords or phrases that administrators can associate with specific articles to boost their relevance and ranking in search results. By promoting specific search terms for specific articles, administrators can ensure that customers can find the most helpful or popular articles for their queries. Reference: https://help.salesforce.com/s/articleView?id=sf.knowledge_search_promotion.htm&type=5

Answer : D

An after save flow is a type of flow that runs in the background after a record is saved and performs actions based on the record data or changes. An after save flow does not require user input or interaction and can be triggered by a record-triggered flow element or by an Apex trigger. In this case, you can create an after save flow that runs when a case record is updated and delivers status update email to customers based on certain criteria or conditions. Reference: https://help.salesforce.com/s/articleView?id=sf.flow_trigger_types.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_concepts_trigger.htm&type=5

Answer : A, B

An authentication app is a mobile app that generates verification codes for logging in to Salesforce or other services that require multi-factor authentication (MFA). A username and password are also required for logging in to Salesforce, but they are not sufficient for MFA. Reference: https://help.salesforce.com/s/articleView?id=sf.identity_auth_apps.htm&type=5