Universal Containers provides maintenance and emergency services to its customers. Sending Technicians
to emergency calls during the day causes long travel times and reduces the number of appointments that a
Technician can complete.
Which feature should the Consultant use to reduce travel time and increase Technician productivity?
The Dispatcher at Universal Containers wants to schedule Service Appointments from the Dispatch Console while taking the Scheduling Policy into consideration.
Which three options are available to the Dispatcher? Choose 3 answers
Northern Trail Outfitters (NTO) wants to use crews to service its customers. NTO's consultant recommends using the Crew Management tool to create and maintain the crews, and indicates that access to the tool is given via a permission set.
Which two permission sets should give a user access to the Crew Management tool?
Choose ? answers
Universal Containers wants to ensure Technicians have the correct equipment before arriving at a Job site.
Which two considerations should the Consultant take into account when configuring Salesforce Field Service?
Choose 2 answers
Universal Containers (UC) wants to schedule Work Orders only if Technicians have the necessary qualifications to complete the designated work.
In which two ways can UC achieve this?
Choose ? answers