Salesforce B2B Solution Architect Exam Dumps

Universal Containers (UC) is using Sales Cloud and Service Cloud. UC wants a solution that can tend scheduled emails on a dairy, weekly, or monthly basis to existing customers and prospects. UC also wants to track if customers haveopened the emails. There can be as little as 1,000 emails in a week or as many as 100,000 emails in a month, depending on the season.

Based on that criteria, which solution should the Solution Architect recommend to UC?

ASet up scheduled flows to handleemail sending and tracking.

BRecommend Marketing Cloud Account Engagement.

CDevelop a custom solution using scheduled Apex to send emails.

DRecommend Marketing Cloud Personalization.

Question 2

Universal Export has implemented multiple Salesforce products and has made it clear thatit wants to maximize its investment and avoid buying any new products. For the company's next release, its business requirements seem to be a close fit for a product that Salesforce has. out it wants to develop a custom extension that replicates the functionality of that Salesforce module.

Which two actions should a Solution Architect take?

Choose 2 answers

ABegin requirements gathering for integrations and data migration

BAdvise the customer to use the out-of-the-box approach to avoid unnecessary technical debt.

CConsult with the IT department to review the extension requirements.

DEvaluate the business benefit of the requested functionality to see if it justifies investment in the Salesforce product.

Question 3

Universal Containers (UC) is evaluating Salesforce for a Lead to Invoice solution, as its current process for getting payments from customers s incredibly laborious. UC knows now its current invoice process runs through its back-office ERP, and is unsure how it would work within a front-office tool going from a lead all the way to an invoice. UC is looking to purchase Revenue Cloud, Sales Cloud, Marketing Cloud Account engagement, and MuleSoft to work with its CRP. The CIO also wants to make sure UC is utilizing the data across these clouds in the most automated way possible without a lot of manual data intervention as is required today within its back- office CRP

What should thesteps in the business process look like when creating a multi-cloud Lead to Invoice solution in Salesforce if UC's CRP will be the system of record for invoices?

ALead, Opportunity, Quote, Order, Invoice, Payment, ERP

BLead, Opportunity, Quote, Order,ERP

COpportunity, Quote. Invoice, Payment, CRP

DLead, Quote, Opportunity, Order, Invoice. ERP, Payment

Question 4

Universal Containers has recently provided its call center team the ability to troubleshoot issues coming from its B2B Commerce customers. Currently, the team utilises Service Cloud and, specifically, the Service Console. The CIO s concern is now different the experience will be as it relates to B2B Commerce for Visualforce versus what the team sees today within the Service Console.

Which recommendation should the Solution Architect voice to the CIO to ensure higher adoption by the call center team?

AImplement an embedded web view of B2B Commerce within the Service Console.

BImplement the CSR flow so that call center agents can log m as the buyer within B2B Commerce and see their cart.

CProvide access to B2B Commerce data within the Service Console so they can see the cart.

DImplement Experience Cloud login as user so that call center agents can log in as the buyer within B2B Commerce and see their cart.

Question 5

Northern Trail Outfitters (WTO) has around 500,000 active customers stored m the Account object. NTO gets an average of two orders per customer each month from both internal and online sales channels. NTO is expecting growth of 15% year-over-year (YoY). Various NTO users have recently started complaining about slower performances while accessing order information or running reports. NTO customers are also teeing slower responses while accessingtheir order history on B2B Commerce.

Which two options should a Solution Architect consider to improve performance'

Choose 2 answers

ADevelop an archiving strategy around order records from Salesforce based on a criteria that works with customer.

BEnable reporting snapshots to store summarised information.

CCreate a custom component to display all order information.

DUse external objects instead of standard B2B Commerce Order object.

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