Only authorized users are allowed access to the EBS and the Enterprise DMS.
Customers call Customer Support when they need clarification on their bills. Customer Support needs seamless access to customer billing information from the E and view generated bills from the DMS.
Which three authorization and authentication needs should an integration consultant consider while integrating the DMS and ESB with Salesforce?
should an integration consultant consider while integrating the DMS and ESB with Salesforce?
Choose 3 answers
Universal Containers (UC) is a global financial company. UC support agents would like
to open bank accounts on the spot for a customer who is inquiring ab UC products.
During opening the bank account process, the agents execute credit checks for the customers
through external agencies. At a given time, up to 30 concurrent rewill be using the service for
performing credit checks for customers.
What error handling mechanisms should be built to display an error to the agent when the credit
verification process failed?
Northern Trail Outfitters is planning to create a native employee facing mobile app with the look and feel of Salesforce's Lighting Experience. The mobile ap needs to integrate with their Salesforce org.
Which Salesforce API should be used to implement this integration?
KiA B2C Enterprise Customer has the following use case that involves processing payment from an external payment gateway service in Salesforce.
1. Customer requests Customer Service Representative (CSR) for a Service upgrade.
2. Customer provides credit card details to CSR for payment.
3. CSR submits payment information in Salesforce, and processed in a
4. CSR receives confirmation of payment.
5. CSR upgrades service for customer and confirms Customer.
external payment gateway.
This use case requires the CSR to obtain confirmation of payment before upgrading the service.
The integration with Payment gateway needs to be reliable and monitored for audit purposes.
The payment gateway service is an external RESTful service that the B2C Enterprise Customer has subscribed for.
What should an Integration Architect recommend for this integration?
A company accepts payment requests 24x7. Once they accept a payment request, their
service level agreement (SLA) requires them to make sure each payment request is processed
by their Payment System. They track payment requests using a globally unique identifier created at the Data Entry Point. Their simplified flow is as shown in the diagram.
They encounter intermittent update errors when two or more processes try to update the same Payment Request record at the same time.
Which two recommendations should an integration architect make to improve their SLA and update conflict handling?
Choose 2 answers