Get Salesforce AP-205 Exam Practice Questions - Real and Updated

Answer : A

In Salesforce Consumer Goods Cloud, the Customer Trade Org Hierarchy is the foundational structure used to model the commercial relationships between accounts. This hierarchy is designed to handle the standard parent-child relationships found in retail, such as a Headquarters (Parent) governing multiple regional divisions, which in turn govern individual Stores or Outlets (Children).

When NTO needs to run a promotion that targets a retailer and trickles down to its 20+ direct stores and outlets, theCustomer Hierarchyis the native mechanism to represent this. By setting up the Stores as child accounts of the Retailer Chain account in the hierarchy:

Data Aggregation:Sales volume and trade spend can automatically roll up from the stores to the chain level.

Promotion Push: A promotion planned at the Chain level can be automatically pushed or made applicable to the underlying stores.

'Customer Sets' (Option C) are typically used for grouping disparate, unrelated accounts for a specific promotion (e.g., 'All Gas Stations in Florida'), whereas the retailer-to-store relationship is a permanent structural relationship best modeled by the standard Hierarchy.

Answer : C

Customer Business Plans (CBPs) in Consumer Goods Cloud are records that establish the targets and planning data for a specific customer and year. If the granularity of the planning needs tochange (e.g., from 'Planning Customer + Category' to just 'Planning Customer'), the existing CBP records can be deleted provided they are not locked by active workflows or other restrictive dependencies that strictly prevent deletion. Deleting the incorrect CBPs allows the administrator to re-upload or re-create the plans at the correct level of granularity (Planning Customer level) for both the Current Year and Next Year to meet the new business requirement.

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