Get Oracle 1Z0-527 Exam Dumps

Answer : B

The Manager Visibility Enabled option allows managers to access the records of the users who report to them, and allows users to include data in subbooks in their searches.

In this scenario Jane has Read/Edit/Delete owner access. Her manager (Bill Williams) will get this access.

Answer : D

You can escalate a service request so that it stands out as an urgent matter. Your company policy determines what actions are taken when a service request is escalated. For example, your company administrator might define a workflow rule that sends an email or generates a task when a service request is escalated.

Answer : A, B, C

A: Start/Close Date

For an account or contact, the expected revenue close date. For recurring revenue, the start date. For recurring revenue with a close date that ends on the last day of the month and a start date of mid-month, add one record for the full recurring price and another record for the prorated order.

B: Updating your opportunity information as you work to close a deal facilitates clear team communication and ensures accurate forecasts and reports. It is particularly important to keep certain fields on the Opportunity

Detail page up to date:

* The Revenue, Close Date (A), and Sales Stage (B) fields are critical for tracking pipeline history and are used for trend analyses and forecasting.

* If your company bases its forecasts on opportunities, select the Forecast check (C) box on an opportunity record to add the opportunity to your forecasted revenue at the appropriate time in the sales process. If your company bases its forecasts on products, select the Forecast check box on your linked products instead.

C: Forecast

Indicator to include this product in forecasting totals.

Answer : B, C, F

B: Books were introduced in Release 14 as a flexible way of segmenting data.

Books are flexible containers of data that can be defined as a hierarchy. These can represent anything from geographical territories to product groupings to functional divisions and really just whatever you can think of.

C: To determine the access rights that can be granted through a user's membership of custom books, Oracle CRM On Demand considers the following:

* If the record is associated with a book, then Oracle CRM On Demand extracts the access level for the record type from the access profile assigned to the user who is a member of the book.

* If the record is associated with a child book in a book hierarchy with multiple levels, such as grandparent, parent, and child, then the access level is extracted as follows:

* If the user is a member of all three books, then the access level is derived from the access profiles of the user from each of the grandparent, parent and child books.

F: There can be many books of business.

Answer : B

By default, all user roles have visibility to each shared folder. You can override the default by manually linking specific roles to individual folders. However, if you manually link a user role to a folder, Oracle CRM On Demand revokes visibility for all other user roles (except the Administrator role) to that folder. You must continue to manually link each role that should have visibility.