Oracle 1Z0-1064-22 Exam Dumps

Question 1

Oracle Engagement Cloud provides tools to add or modify which six types of entities?

AIcons

BThemes

CObject workflow

DExports

EReports

FFields

GObjects

HRoles and privileges

Question 2

If you want to disable the ability to delete activities for all users, what action should you perform?

ARemove the ''delete activities'' button from all pages used by the users who have this access.

BRemove the ''delete activities'' role from all the users who have this role.

CRemove the ''delete activities'' privilege from all the roles for users who have this access.

DRemove the users of the roles who have the ''delete activities'' access.

Question 3

Your customer has three service request child categories under the top-level service request category ''Accounts'':

Gold Accounts

Silver Accounts

Basic Accounts

You now want to disable the ''Silver Accounts'' category.

Which option meets the requirement?

AIn Setup and maintenance > Service > Setup > Service Request > manage service Request Child categories, search for the ''Accounts'' category and deselect the ''Active'' Column.

BIn Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the ''Silver Accounts'' Category and expand it, click the ''Inactive'' button.

CIn Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the ''Accounts'' Category and expand it, select the ''Gold Accounts'' and ''Basic Accounts'' child categories and click the ''Inactive'' button.

DIn Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the ''Accounts'' Category and expand it, select the ''Silver Accounts'' child category and deselect the ''Active'' Column.

Question 4

Your customer has noticed that emails are being retrieved every day only at 3:00 PM. This behavior began three days ago and no configuration changes were made during that time.

What is the cause of this new behavior?

Aa configured job to process inbound emails

Ban inbound message filter per time schedule

Ca configured profile option to schedule the retrieval of emails

Dan inbound message filter per sender

Question 5

Your customer is not able to use category filters for search and recommended results of Knowledge articles in his environment.

Which of the following is causing this behavior?

AThe user doesn't have the role ENABLE_LOCALE_FILTER_ROLE.

BThe profile CSO_ENABLE_KNOWLEDGE_FAVORITING is set to N.

CThe batch job for recommendations has not been executed.

DThe profile CSO_ENABLE_SVC_KMHOME is set to Y.

EThe profile CSO_ENABLE_CATEGORY_FILTER is set to N.

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