Get Microsoft PL-200 Exam Practice Questions - Real and Updated

You create a Power Virtual Agents chatbot to reduce the number of incoming support calls that require a live person.

The chatbot does not direct users to the correct information. You determine that this is because the chatbot is not able to identify which product a user is referring to in a conversation.

You need to present a list of products so that users can select the correct product.

What should you create?

A Company plans to send escalation emails to all customers with overdue invoices. You are creating a Microsoft Power Automate flow to determine whether to send an escalation email.

The system must send an alert for all invoices that are seven days or more overdue.

You need to configure the flow.

Which expression should you use?

You create a Power Apps app.

The app must be able to display a list of records that are sorted by category. The app must also expand or hide the list by subtopics.

You need to configure the app.

Which tool should you use?

You are exporting a solution from a development environment that contains a form and a view for a custom table. When you attempt to import the solution into another environment the import fails due to missing dependencies. You need to ensure that the solution can be imported successfully. What should you do to resolve the dependency errors?

Support agents use a model-driven app while working on customer cases.

Agents currently switch between multiple systems to locate help content. The need to switch systems makes it difficult to find relevant information. You need to provide an efficient way to display contextual knowledge directly within the case form without requiring the agent to refresh the record.

Solution: Call an instant flow to update article information on the Dataverse record. Does the solution meet the goal?