When you change an agent's queue status from On Queue to Off Queue, what is the agent's status displayed as in the view?
In which of these views would you see the amount of time an agent spent in each status?
What options are available for exporting data from a view? Choose 2 answers
A dynamic report on Genesys Cloud CX is a customizable report that allows the user to select the data and metrics that they want to include in the report and how it is presented
Which of the following is used to design and personalize your own working environment, allowing you to configure and store custom views for future use?