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Genesys Cloud Certified Professional - Contact Center Admin Exam Dumps

Last Updated : Sep 14, 2023
Total Questions : 60

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Last Updated : Sep 14, 2023
Total Questions : 60
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Last Updated : Sep 14, 2023
Total Questions : 60
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GCP-GC-ADM Web Based Self Assessment Practice Test

Last Updated : Sep 14, 2023
60 Total Questions
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Following are some GCP-GC-ADM Exam Questions for Review

What Genesys Cloud feature can you use to present details about a caller to the agent and allow the agent to update or collect information?



What is a fatal question in an Evaluation Form?



What attributes can be assigned to agents to ensure that interactions are routed to the most qualified agent? (Choose two.)



What is the Alerting Timeout with regard to Queue configuration?



Recording Policies can be configured for what type(s) of contact(s)?



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