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Genesys Cloud Certified Professional - Contact Center Admin Exam Dumps

Last Updated : May 15, 2023
Total Questions : 60

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Last Updated : May 15, 2023
Total Questions : 60
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Total Questions : 60
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Following are some GCP-GC-ADM Exam Questions for Review

Which of the Performance views shows real-time data with historical metrics to give you both short term and

long-term views?



Which definition matches the After Call Work option Mandatory, Time-boxed no early exit?



Which definition matches the ACD Evaluation Method Best Available Skills?



A system that routes interactions based on an algorithm which determines the best available agent for an interaction



The Utilization feature of Genesys Cloud allows administrators to configure: (Choose three.)



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