Which two of the following should be defined as part of the Service Model? (Choose all that apply.)
Answer : A, D
According to the result from [Service Model - Blue Prism Community Site], two elements that should be defined as part of the Service Model are the engagement model required to support operational processes, and the management, reporting, scheduling and referral handling processes for BAU. The Service Model covers how to support operational processes while defining the management, reporting, scheduling and referral handling processes for business as usual. The other statements given are not elements of the Service Model, but rather elements of other foundations such as Technology or Vision. Reference: [Service Model - Blue Prism Community Site]
Which of the following are benefits of the Center of Excellence model? (Choose all that apply.)
Answer : A, B, C
According to the result from [Roles and Responsibilities of Blue Prism Developer - ], some of the benefits of the Center of Excellence model are that it provides a consistent delivery and service model, that it ensures that consistent design standards are adopted within the organization, and that it enables a single consistent method for training resources. The Center of Excellence model is a centralized RPA capability that serves multiple business areas. It also ensures alignment with business strategy, governance, and quality. The other statement given is not a benefit of the Center of Excellence model. Reference: [Roles and Responsibilities of Blue Prism Developer - ]
According to the result from [Process Delivery Methodology Document - Blue Prism Portal], PDI stands for Process Design Instruction. This is a document that provides the detailed design of the automated process, including the object model, the process flow, the exception handling, and the test cases. It also serves as a guide for the development and testing of the process. Reference: [Process Delivery Methodology Document - Blue Prism Portal]
Which of the following are benefits of the franchise model?
Answer : D
According to the result from [Roles and Responsibilities of Blue Prism Developer - ], all of the statements given are benefits of the franchise model. The franchise model is a decentralized RPA capability where each business area has its own RPA team that operates independently from other areas. This model allows business areas to prioritize against their own plan and demands, scale quickly, adapt to change management needs, and follow an existing workplace model. Reference: [Roles and Responsibilities of Blue Prism Developer - ]
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