Which action is not a recommended troubleshooting step, while the calls for the logged-in Agents are not getting recorded?
When logging into the SysAdmin web application, what is the basic troubleshooting step recommended if the Error Message "Invalid License Key" is displayed?
When are agent interactions not visible to a user?
The error message displayed is:
"You cannot play this interaction as the audio could not be loaded either because of unsupported file format or server/network failure."
Which action is not a valid troubleshooting step to help resolve the error?
A user is not able to see interactions in the web application.
Which action is not valid for resolving this problem?