A customer has licenses for 50 agents in their Avaya Aura Call Center Elite Multichannel application. At a particular time, 30 agents are logged in.
When the next (31st) agent logs into a Multichannel Agent Desktop, what can occur?
To collect information about the status and condition of Avaya Aura Call Center Elite Multichannel server applications, which application runs in a Microsoft Server environment?
Which two functions do vector Directory Numbers (VDNs) perform in a call center? (Choose two.)
What are the mandatory and optional parameters in a Vector Directory Number (VDN) configuration? (Choose four.)
Which Media Store needs to be configured along with Email Media Store for sending out bulk emails without staff involvement; and what is used to assign Media Director queues to the queues of this Media Store?