AACC has an inbuilt Outbound Management.
Which resource controls the Preview Dialing method?
Media Servers are needed in a SIP-enabled AACC
Which deployment allows the co-resident installation of Voice and Multimedia Contact Center with Media Server?
A support manager experienced that each Voice Contact runs through an application designed with the Which service controls the pathway through the application?
A design specialist has scheduled his first discovery conversation with a customer.
Which three factors would the specialist be able to address with the customer? (Choose three.)
Licenses are needed to allow service for a SIP enabled Contact Center. In which two locations can the license information located? (Choose two.)