A Contact Center manager wants a fast First Call Resolution, and has requested a Skype for Business client software on Avaya Agent Desktop.
Which statement describes what the Avaya support department needs be prepared to tell the manager?
There are several factors why customers will buy from Avaya which Include:
*The sales person understand their business.
*The sales person being perceive as a trusted adviser.
*The proposal contains real value in a manner relevant to them.
What are two additional factors? (Choose two,)
An administrator wants different real-time reporting displays which support the daily work of supervisors.
Which two displays are available with AACC? (Choose two.)
Which Avaya Call Recorder provides Active Parallel Redundancy as option?
Refer to the exhibit.

A Contact Center administrator uses different tools and applications In the Contact Center environment.
Which application is shown In the exhibit?